FAQ
Questions OEM & ODM Buyers Ask First
Straight answers on load capacity, customization, tooling, lead time, testing and NDAs.
Do you design custom rails for AI and GPU servers?
Yes. We build server rails for 1U to 10U chassis in 19-inch racks, including a heavy-duty rail platform with a nominal capacity of up to 180 kg per pair. For a new program, our engineers first check whether an existing platform can be adapted to your chassis; if not, we propose a customized architecture.
What is the maximum load capacity of your server rails?
Our heaviest platform has a nominal capacity of up to 180 kg per pair; a formal test report at that load is not available yet. In the factory static-load test, one pair of MS-FMR-2U-100 rails held 100 kg at full extension for 24 hours. A load figure only means something with its conditions, so we confirm the margin for your working load against your actual chassis weight and depth during engineering evaluation.
Can you develop a rail from requirements, or do you need finished CAD drawings?
We can start from requirements. Completed CAD is not needed. To begin, send chassis width and depth, loaded weight, rack post-to-post depth, rack hole type, the chassis mounting interface and the travel you need. We return a rail matching proposal within 24 hours and supply CAD/STEP files for your review.
Is there an NRE or tooling charge?
Not for bounded customization. Bracket position, hole pattern, rail length and material thickness can be adapted on our existing platforms without a tooling fee. Structural changes, new profiles and 1:1 redevelopment are quoted separately, with dies designed and machined in-house.
What are your MOQ and lead times?
Standard models have an MOQ of one pair and ship in 3 business days. For custom projects, sample pairs are typically ready 15 to 20 days after drawing approval. Production MOQ, volume pricing and production lead time are quoted per project once the specification is confirmed.
Which racks and mounting types do your rails support?
19-inch EIA-310-D racks with square, round or threaded post holes, with tool-less or screw-mounted brackets and adjustable rack depth. We offer full-extension ball-bearing rails, friction rails and fixed support rails, in stab-in or drop-in installation, and we also work with OCP Open Rack V3 interfaces.
What testing do you carry out?
Every rail is functionally tested before shipping. In the factory static-load test a rail pair is held under load at full extension for 24 hours; test summaries for tested models are on the Downloads page. For OEM/ODM programs, the load, cycle, deflection and environmental tests are agreed with you as a validation plan, and samples are physically validated before design freeze.
What certifications and quality systems do you have?
Our manufacturing is certified to ISO 9001:2015 for quality management and ISO 14001 for environmental management. We design to EIA-310-D and IEC 60297, and our heavy-duty development uses a patented anti-sag slide rail structure.
Will you sign an NDA before we share proprietary drawings?
Yes. We sign a mutual NDA before receiving proprietary drawings or mechanism details, after review by our legal team. One die set is kept per customer rail design for repeat orders.
